trivago.co.uk Reviews

Sadly I never got even as far as customer services because Trivago has the worse website ever - its default position seems to be to find hotels in London, even if you haven't entered London in the search box. Enter Milan - no results, you still get London. persist with Milan - you get listings for Milton Keynes. It's intuitive, you see. It knows what you want. Except it doesn't. i want Milan, not London, not Milton Keyes. Conceded defeat and went to Hotels.com.

So booked a hotel in Paris via Crystal Travel - was put through to them via Trivago. Have e-mailed the said hotel in Paris - they deny the booking or having even heard of Crystal Travel. Crystal say they have the booking. So emailed trivago for help. Absolutely useless and just sent a prepared email with general information on it. Regretting using trivago. Definite one-star service.

I've been using Trivago on/off for years and for the last few have exclusively used Booking.com - On this one occasion switched back to Trivago who referred us to Roomdi.com - As you can see with other reviews this is NOT a reputable company. I'm now down £300 as they do not respond or have made any attempt to resolve our issue. I will be extremely reluctant to use Trivago again as I don't believe they vet out 3rd parties thoroughly enough neither will I use them for my business trips nor recommend my clients use them either.

I have booked a few hotels via Trivago over the past several years and always had positive experiences! Somehow the offers are often significantly cheaper than big sites like booking.com etc, and you get the same hotels and services! I would thoroughly recommend checking your preferred hotel on trivago before booking!

Terribly misleading website made me lose £100 pounds now can’t feed the kids for 2 weeks that’s a a full months wage down the drain, absolutely gutted

I booked a hotel in Barcelona with Trivago only to find out the company had gone bust so I had to pay the hotel again. Trivago took no responsibility and couldn't have cared less. I'll never book with them again. Trivago replied saying they are not involved with the payment process. Surely they are responsible for allowing a company that had gone bust to still be advertised on their website! They have completely missed the point!

I booked a hotel near Rome via my regular booking service at £87.00 for a room with a sea view and breakfast. I then checked on Trivago and found the same property on the same date at £93.00 for a room with NO breakfast included. This makes their advertising highly suspect.

We've recently returned from an amazing holiday at the Commodore Elite Suite & Spa in Side, Turkey.
We had an amazing holiday. The staff at the hotel in all areas were so attentive. The food was fresh with a wide selection on a daily basis. The coffee shop/ice cream parlour was amazing. The spa was superb. Toilets always spotless. Swimming pool area immaculate. Entertainment was great. We literally have only positives to say about our whole experience. Cleanliness from our room to the whole of the hotel and facilities were top notch. I wouldn't hesitate to recommend this hotel to anyone who is thinking of booking here.
5* all inclusive and 5* reviews.

Booked rooms with stayalong via trivago. Rooms not booked, advised by trivago, to wait for a few days before stay to check again. Hundreds of reviews describe turning up and no booking been made, cannot risk , booking cancelled money lost. Would never use trivago again.

Tried on several occasions to book hotels in Rome and Nashville. Found the hotels i wanted but once transferred to the suppliers site the price changed excessively when I went to pay for the flights. Looked up the supplier Traveluro and reviews are not good at all. Surprised that Trivago allow this supplier on their site

Surtaj Indian Restaurant Rhodes
Absolutely awesome polite professional courteous staff service and the food is very tasty.
Choice is fantastic. We love the ambience and
allways will go back when we return to Rhodes

Many Thanks to all the staff

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Pinnochio is CEO of this company gepeto would be surely shamed at the astronomical lies been told.i type in one room premier Inn Wolverhampton north price £29 type in yr date £85 their seems to be a lot of confusion in my head with regards to luring me in on the assumption that I want to book tomorrow for instance and all of a sudden by magic the price jumps UP by galactic amounts all companies through COVID were harping on about helping hands we are here for you ,believe me they are not same service more money the craziness continues folks.Trivago are misleading customers I'm not falling for that one.

Loyalty is key when forming relationships and trivago is as loyal as they come. From giving me great deals on affordable yet quality travel accommodations to sticking with the mighty CFC throughout its hardships. This is the go to when booking a holiday

I have been using Triviago on recent years. They are able to provide you excellent service with great customer service. They approach to marketing is very catchy. But most importantly, Triviago is like Rick Astley.

Never gonna give your club up ✅
Never gonna let your club down ✅
Never gonna turn around and desert your club ✅

Great company.

Unlike some certain companies, trivago is very loyal and always stick with you in the difficult times, you can't go wrong with trivago.

Best club in London? Chelsea
Champions of Europe? Chelsea
Best on earth? Kai
Hotel? Trivago ???